Your Customers Don’t Want You To Act Like a Robot

There’s a dark side and a beautiful future built around every new tool and technology that comes along. For all the brilliance of marketing automation, artificial intelligence, and chatbots, there are all kinds of ways to use these tools to alienate and upset your customers, as well. As with all pursuits, we have to look […]

The post Your Customers Don’t Want You To Act Like a Robot appeared first on chrisbrogan.com.

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